The Samsung Galaxy Fold Has a Serious Durability Issue

Reports from multiple reviewers show its wear and tear after a few days of use.

Update: Samsung has confirmed it’s investigating the Galaxy Fold problems, mentioning that there should have been clearer indications that the screen protector shouldn’t be removed and that it will replace all broken repair units.

The Samsung Galaxy Fold is an ambitious foldable phone, but one with mounting durability problems, according to a handful of press who got early access to it.

We’ve seen a total of five broken Fold screens – four in which it isn’t working at all and one instance in which half of the 7.3-inch tablet-like display is flickering.

Reviewers and analysts from CNBC, Bloomberg, The Verge, Android Central and YouTube tweeted about their experience after one and two days with the phone.

The screen on my Galaxy Fold review unit is completely broken and unusable just two days in. Hard to know if this is widespread or not.— Mark Gurman (@markgurman) April 17, 2019

At least it’s not on fire.

The official Samsung Galaxy Fold launch is April 26 in the US and May 3 in the UK and Europe. There’s not much time to correct the issue if it becomes more pervasive.

There are at least two good things for people who pre-ordered. Samsung is offering a one-year warranty in most markets when you purchase the Fold, and at least it’s not catching on fire yet.

We’ll continue to update this story as we hear more from the tech reviewer community.

Rana Hamid

I am a Tech Gig.

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